premier goal is to become one stop solution provider for credit recovery and management in Malaysia.
lNO. 42 JALAN METRO PUDU 2, KUALA LUMPUR, MALAYSIA.
premier goal is to become one stop solution provider for credit recovery and management in Malaysia.
lNO. 42 JALAN METRO PUDU 2, KUALA LUMPUR, MALAYSIA.
Welcome to our GALA TRACK SDN BHD !
Years Of Experience
Compliance Structure
In Gala Track a dedicated compliance team is inevitable. Our Compliance Team conducts compliance assessments on daily, weekly and monthly basis on all operational areas and reports its findings to the Compliance Board.
Our recovery & collection strategic actions are conducted in a professional manner within the sphere of regulatory laws while we target on maintaining high level of confidentiality and preserving the delicate nature of client customer relationship. We set compliance benchmark in ethical collection standard. Our collectors are fully trained are completely aware of the compliance requirements. We adhere to a strict Code of Conduct to ensure a prompt and professional delivery of our credit recovery and an integral part of our employment policy. We believe business operation will be adversely affected if priority to compliance is adhered to as much as it deserved. Thus, compliance remains paramount of our business. We have a proud history of 15 years in credit and commercial debt recovery which is a platform of our client’s trust and confident on us. In us you should place your trust!!!
Our compliance are based on the following regulations that govern the Banking Industry, namely :
We also implement polices introduced by our clients and the terms and conditions of service agreement between us and our client.
Our client’s policies and practices dictate our compliance approach. While the regulatory laws are vital and observations are center to our compliance practice, individual client’s policies, terms and conditions and matters of client’s interest will be employed with same strength and seriousness. Where a client indicates a lack of willingness on compliance, we shall continue to observe the general regulatory compliance for mutual benefit.
The ethical standard of compliance program is structured on our values and integrity. We are committed to provide honest and accountable reports on the compliance practice within our company. Thus, transparency has been the driving force of our compliance program. We are opened to suggestion and our decisions are based on highest business ethical standards. We are vigilant on the development and changes in the compliance program concerning our client’s business. We hold firm our employees to understand, appreciate and be committed to acting with integrity, complying to all regulatory requirements, policies and procedures.
OUR SERVICES
Gala Track Sdn Bhd manages overdue accounts of all sizes, ensuring that no account is too large or too small for us to handle effectively.
Our team strictly follows all State and Federal collection laws, providing reliable services while ensuring compliance in every interaction.
Gala Track utilizes advanced technologies to improve collection rates, making use of the latest tools to streamline the recovery process.
With over two decades of experience, Gala Track has a proven record in credit recovery, helping organizations across industries achieve financial stability.
OUR APPROACH
01
We assess each account to determine the best recovery strategy, ensuring effective solutions.
02
Our skilled team engages with debtors to motivate payment.
03
We provide transparent reporting, giving clients insights into progress and success rates of collection efforts.
