premier goal is to become one stop solution provider for credit recovery and management in Malaysia.
lNO. 42 JALAN METRO PUDU 2, KUALA LUMPUR, MALAYSIA.
premier goal is to become one stop solution provider for credit recovery and management in Malaysia.
lNO. 42 JALAN METRO PUDU 2, KUALA LUMPUR, MALAYSIA.
Welcome to our GALA TRACK SDN BHD !
Years Of Experience
Operations Structure
We specialize in assisting clients to optimize the collection of delinquent debt and therefore improve profitability. Through continual analysis of portfolio performance and innovation, we work in partnership with our clients to refine and deploy customer contact strategies, which enhance collections performance, maximize customer retention and decrease costs.
In addition our approach, experience and diversity enable us to work effectively on debt in all cycles, which includes early and late stage collections in equal volumes, and to design strategies to accommodate clients of all sizes and in a variety of sectors.
Understanding the impact of increased regulation and the associated challenges facing the sectors in which we operate has led us to develop compliance standards that are unsurpassed in the industry. Our investment in inbound telephone and outbound dialer technology has enables us to have effective capacity planning and management and also provide business continuity.
The investment made enables us to provide a highly effective service for the collections and recoveries market in Malaysia and had helped us to maintain our competitive advantage and ultimately our goal to remain at the top of client league tables.
We have drawn upon our years of debt collection experience to create our own “custom made” debt collection software. When you place your debts with us, they become part of our system which ensures that you will always receive top priority treatment. Not a single day is wasted in recovering monies due to you
OUR SERVICES
Gala Track Sdn Bhd manages overdue accounts of all sizes, ensuring that no account is too large or too small for us to handle effectively.
Our team strictly follows all State and Federal collection laws, providing reliable services while ensuring compliance in every interaction.
Gala Track utilizes advanced technologies to improve collection rates, making use of the latest tools to streamline the recovery process.
With over two decades of experience, Gala Track has a proven record in credit recovery, helping organizations across industries achieve financial stability.
OUR APPROACH
01
We assess each account to determine the best recovery strategy, ensuring effective solutions.
02
Our skilled team engages with debtors to motivate payment.
03
We provide transparent reporting, giving clients insights into progress and success rates of collection efforts.
